With an Unpaid Item Strike, buyer could not leave feedback after the case was closed, and any feedback left earlier would be removed. I still get the occasional unpaid item, as I do not have Immediate Payment Required because I get a lot of multiple item sales, and many from overseas, and its hard for buyers to request a combine shipping invoice with IPR. I also would like answers to the question you pose, e.
I hate to say this, but we all know how Ebay still looks at the buyers as their customers and Sellers as Noise, so does anybody really think that Ebay is going to punish any of their potential buyers when their history since Donohoe took over as CEO is to always have the buyers back?
Ebay has recently continued to say they are adding Seller protections but all that has been is lip service and when it has come to acting on what they say will happen it depends entirely on who you happen to get as your customer service rep or on how much negative publicity the seller causes for Ebay. But Ebay is never going to block buyers from being able to purchase on their site because they still depend on all of the scammers and other bad buyers to generate to much of their revenue.
Sellers are going to remain nothing but NOISE as long as Ebay is only worried about their stock price and their investors as this also effects their bonuses!!! They just have not implemented it.
Simple, easy. Posh and Merc do it, why not ebay? Most sellers just block the offending buyer, expecting that eBay will prevent futures transactions with this buyer. Sellers block one, and the same buyer is at it again. This is a known problem that eBay is well aware of and as it has shown in the past, has no intention of fixing.
Simple solution, One ID attached to one bank account. Search for:. Creating a template could save you some time here. If you discover the person who purchased an item is no longer registered on eBay, you should open an eBay unpaid item case immediately. Otherwise, you should give the buyer a couple of days to pay their outstanding invoice before asking eBay to follow up. Beyond chasing payments, an eBay unpaid item case aims to protect sellers from loss of fees and negative feedback. Some eBay sellers might be reluctant to open one, in case it results in negative feedback from the shopper in question.
So is an eBay unpaid item case worth the effort? However, if payment does come through, a shopper may share their experiences. When a sale is finalized, eBay automatically charges your account a Final Value Fee.
Launching an eBay unpaid item case enables you to get this back if payment never comes through. For business sellers, the final value fee is usually 8. This can add up to a hefty chunk of cash! If you receive payment and are then reimbursed your Final Value Fee after opening an eBay unpaid item case, this could lead to all your credits for this time period being reversed or disabled.
Repeated instances of false reports can even lead to eBay account suspension. You can open a case 2 to 32 days after a sale. Simply go to the Resolution Center — a link appears at the bottom of most eBay pages. If you say that you have not received payment, eBay will count this against the buyer as an unpaid item. If they pay outside eBay or do not pay, you the seller should close the case as soon as possible.
It lets you set the rules for when to auto-close and auto-relist your listings, meaning you can spend more time selling! Sometimes, you may have no such option, or you may not want to use the auto-close option. See our article on eBay Resolution Center Support for more info. Once closed, eBay cases are considered completely solved and cannot be reopened.
Any chance at getting paid, getting a refund, getting your item—whatever it was that made you open the case—that chance is gone as soon as the case closes. Be very careful about scams here.
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