If it's several years old, it's probably time to ask your provider if upgrading the modem's internal software, or replacing the modem entirely, will help. Older modems often can't deliver the full bandwidth you're paying for to your household. Next up is your Wi-Fi router.
If you have cable, it may be built into your modem. If you haven't already, try moving it to a more central location in your home or apartment; that will ensure bandwidth is distributed more equally. Newer routers let you add several satellite stations that boost your signal throughout the house, though you might have to arrange that with your provider. One more possibility : You can connect some devices directly to the router with ethernet cables instead of using Wi-Fi. This may improve the performance of videoconferencing.
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A good router also has Quality of Service QoS settings, which can prevent bandwidth hogs from, well, hogging bandwidth. If people in your household tend to slow down a connection for any reason, you can cap their usage based on their IP address. You can also limit bandwidth based specific applications. To learn how to use QoS, read our networking night school lesson. Let's not forget one of the most common issues: your ISP.
When you rent a modem from them, you usually end up with crappy, used hardware. Additionally, they provide the line to your home that gets you the internet, whether by phone, fiber, or cable. That line has to go outdoors where you'll find bugs, wild animals, hostile weather conditions, and more fun stuff. I've had a number of strange issues, including a gopher dig up and eat through a cable line.
I've also had normal ones where equipment failed or a technician did a poor job of connecting the line to my building. Lots can happen, so if you've ruled everything else you should call your ISP. Most ISPs won't want to send someone to your home without a little technical support, so pick a time where you can spare 30 minutes to unplug your modem, wait with them on the phone while they ask you about the weather, plug it back in again, and repeat the process another six times.
Once you've indulged them, make it clear you want someone to come to your home and look at the issue. When the technician comes, if they can't fix the problem outright you want to ask to have the line monitored as well. They may suggest this themselves, but if not you should ask for it. This way they can see if anything strange happens over the next few days and come back to replace the line if it does. Of course, the problem could be so many different things.
Just make sure you keep your ISP looking into the issue until they solve it. Any idea what might cause only Netflix to slow down dramatically? Suddenly last week, throughput on Netflix dropped to under 1 gbps range, making it pretty much un-watchable.
But if not, we can keep cracking away at this. Someone Somewhere Titan. Sep 23, 22, 3 84, 3, What type of internet are you on? DSL, Fibre, cable, mobile? Have you checked your provider's website to see if there are any issues in their network? It's quite common for people to put diggers through fibre conduits. Is it a true unlimited, or is there a 'fair use' policy?
Could you have hit the limit of that? Mar 4, 1, 1 19, Extremely creepy. I got the same issue at near exactly 3PM yesterday. I wasn't home at 2 though. You have charter? In texas? Hi, I'm using an ethernet cable, haha icraft, no I'm in Australia bud! And Sirsub42 how do I do that? Right click on the start button and hit 'Command Prompt'. Type 'ping google. Your results should be under about ms, depending on where google's nearest servers are to you.
Might be better to ping google. Also, what's the connection from your provider to your router? What comes into your house? Hit the start button, click on run or hit the windows key and "r" at the same time A box should pop up, type in "cmd" into that box.
When a black box opens, type in "ping google. Where x is a numeric value. Similar to what icraft posted. Hi, i pinged google. Ye so when i pinged google. Does youtube show any sort of error when you try to watch a video? A quick fix is often to try a different location option offered by your VPN; for example, London users set to a New York server could try using a different server located in the UK. Not all VPNs, either, are created equal, and there can be substantial differences between the speeds on offer.
Free VPNs are generally not recommended because, in return for free access, there is always a tradeoff -- whether this is in security, your personal data, or speed. If you are using a free VPN option and the low speed is intolerable, you may want to consider signing up for a paid service instead. Another reason your internet may be slow may be nothing to do with your hardware or ISP.
If your computer has been infected with malware, such as nuisanceware, it may be that the program is throttling overall performance by taking up memory reserves. Run an antivirus scan just to make sure. Some mobile apps and PC programs with heavy resource demands or streaming requirements may take up bandwidth that you otherwise need without you realizing it. Shut down any software you don't need to be active. Have a tip? These websites have let their users down the most this year. The UK's iconic phone boxes are under threat.
This move could save thousands. Best 5G laptop Top notebooks with the latest cellular connectivity. DDoS attack cost Bandwidth. EducationSuperHighway relaunches to address 18 million US households unable to afford internet. Power report on wireless routers satisfaction. Akamai Q3 results top expectations, Q4 view misses; increases buyback authority. You agree to receive updates, promotions, and alerts from ZDNet. You may unsubscribe at any time. By signing up, you agree to receive the selected newsletter s which you may unsubscribe from at any time.
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