If you still experience problems with the network, use the Windows 8 diagnostic and troubleshooting tools. Step 4: Using Windows 8 diagnostic and troubleshooting tools Windows 8 includes a network diagnostic tool and a network troubleshooter. Both tools help to identify network problems and provide possible solutions. If it detects a problem, Windows 8 displays a message, and then prompts you for permission to diagnose the problem. Click OK to allow Windows 8 to diagnose the problem and restore the connection.
No error message displays, but there is no Internet or network connection:. Right-click the Network Connection icon in the notification area, and then click Troubleshoot problems.
Windows Network Diagnostics checks for problems. From the Start screen, type repair network to open the Search charm, and then select Identify and repair network problems from the search results.
Using the Windows 8 Network and Internet Troubleshooter The Windows 8 Network and Internet Troubleshooter tests the network for problems and automatically repairs the network connections if applicable. Use this tool to test and repair the connection:. Internet Connections : Trouble connecting to the Internet. Shared Folders : Trouble accessing files and folders on other computers on the network. HomeGroup : Trouble viewing computers or files in a HomeGroup.
Incoming Connections : Trouble accessing this computer from another computer on the network. Click Next , and then follow the on-screen instructions to check for problems. If you do not experience further problems with the network after running the network diagnostic tool and the network troubleshooter, you are done. If you still experience problems with the network, reinstall the network adapter software.
Step 5: Reinstalling the network adapter software in Device Manager Network problems might be caused by an issue with the network adapter. To reinstall the network adapter in Windows 8 Device Manager:.
Right-click the name of the Network Adapter, and then select Uninstall. When the network adapter software has been uninstalled, restart the computer. The computer reinstalls the device driver software. After the computer restarts and completes the installation of the device driver software, try to connect to the Internet.
Step 6: Updating the network drivers Network problems might be caused by outdated network drivers. Using a computer that has Internet access, check the HP Web site for network drivers for your product. If one is available, download and install the latest update for the network hardware that you use. Use the following steps to download and install the latest driver for your hardware:.
To check for an updated network driver, go to the HP Customer Support - Software and Driver Downloads page to see if there is an updated network driver available. If a Let's identify your product to get started page displays, select your computer type, type the model name of your computer, and then click Submit.
Malicious software may also cause random hangs and other performance problems in Windows. See this article for information about finding and removing viruses: How do I find and remove a virus? It is also recommended that you run one or more online detection tools from reputable antivirus software providers if you suspect a malware infection.
One such example is the Microsoft Safety Scanner. Antivirus software can sometimes contribute to performance problems in Windows. This is particularly common if your antivirus software is out of date, or if you are running more than one antivirus software on your PC at the same time.
If you have multiple antivirus solutions installed, uninstall all but one. Check for and install updates for your antivirus software. For more information, see these articles: How do I uninstall antivirus or antispyware programs? What to do if your antivirus software stops working. A generic freeze is usually indicative of some type of performance problem due to bad hardware or problems with the way Windows is configured, including low memory or disk space.
You may see Windows freezing periodically if there is an issue with an important driver on your system. Display drivers, Bluetooth drivers, network drivers, and motherboard drivers can all contribute to temporary freezing of the system. Check the PC manufacturer site to be sure you have the latest firmware for your PC, and that you are running the latest available drivers for all the hardware on your system.
Install all recommended Windows Updates. This ensures that you are running the most improved version of Windows. A freeze could be part of a general performance problem that is causing a slow or lagging computer. If so, you may be able to help the problem by optimizing Windows for better performance. If your PC freezes temporarily when using a specific app, the cause is probably not with the underlying operating system, but rather there is a likely a conflict with the app that is freezing.
You can try a variety of steps to resolve the issue, that vary depending on what kind of app is freezing:. Try optimizing Windows for better performance. See the links provided in the section above for details. If these steps do not resolve the problem, proceed with these additional steps, checking for resolution after each one:. See if the state of the Internet connection changes the behavior.
If you can run the app without an Internet connection, try it while disconnected from the Internet. This will tell you if a slow Internet connection may be the cause. If the freeze occurs with a Microsoft Store app, and none of the steps listed in "Troubleshooting steps for all apps" resolved your issue, try the guidance provided in this article: Troubleshoot problems with an app. If the freeze occurs with a desktop app, and none of the steps listed in "Troubleshooting steps for all apps" resolved your issue, try these additional steps:.
Check the app for compatibility with your version of Windows. If the app provider does not list your version of Windows as compatible with the app, you can try to enable compatibility settings for the app.
For more information, see the following article: Make older programs run in this version of Windows. Some apps provide an option to repair the app within the Control Panel. Check if the problematic app offers such an option by opening the Control Panel, and then navigating to Programs, then Programs and Features.
Tap or click on the problematic app from the list. If the app provides a Repair option, a Repair button will appear next to the Uninstall button. Click on Repair to repair to the app. Try performing the clean boot troubleshooting steps listed in the following Knowledge Base article: How to perform a clean boot in Windows.
Test the app while signed in as a different user. If the app does not exhibit any problems while in a second user account, your user account may have a damaged configuration. Try performing the steps listed in this article: Fix a corrupted user profile.
If the freeze occurs within Internet Explorer, and none of the steps listed in "Troubleshooting steps for all apps" resolved your issue, try these additional steps:. Test if Internet Explorer freezes on different websites. If the issue is with a specific website, the website may be contributing the problem. Falsch konfigurierte BOOT. INI Windows Vista. Wenn Sie versehentlich die Datei boot.
Wenn der Fehler erst aufgetreten ist, nachdem ein Programm oder Treiber installiert wurde, deinstallieren Sie dieses Programm bzw. Hinweis: Eine Neuinstallation von Windows muss nicht bedeuten, dass dieser Fehler nicht mehr auftritt. War dieser Artikel hilfreich?
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